Online Reputation Management for Local Businesses

Your Business is Being Judged Online Every Day — Take Control of the Conversation

Online reviews have quickly become one of the most crucial aspects of any business’s digital presence. By maintaining positive reviews on Google, you can garner an influx of new clients, all while boosting brand recognition and awareness. All too often, the task of gathering reviews can become challenging, if not downright impossible. This is where our Online Reputation Management services come into play. 

With our help, you’ll be able to focus on what matters the most:
running your business.
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Online Reputation Management: Why It Matters

Online reputation management (ORM) is, essentially, the process of overseeing how your company appears online. The goal of ORM is to maintain balance, counteract negativity, and build a positive standing online. This, in turn, ensures a positive reputation on directories and community sites alike.

Below are a few examples of how ORM can help you:

Build credibility and trustworthiness

Improve Google Maps rankings

Bring in more phone calls and leads

Negative Reviews Impact Your Business

Whenever someone searches online for your services, and finds your information, they are making assumptions about your business. These assumptions are often based solely on online reviews. That’s why it’s crucial to build a wealth of positive reviews on websites like Google.

As consumers, we rely heavily on the opinions of others when it comes to products or services. When potential customers search your company, they should see positive ratings and comments from your previous clients. In many instances, people may come to a decision in a split second after seeing the number of stars attributed to your business. If your reviews are mostly negative, then your company may be suffering.

Bad Reviews Can Turn Away Up To 94% of Potential Customers


According to a 2022 report from ReviewTrackers Online Reviews, “94% of consumers say a bad review has convinced them to avoid a business.” You may offer the best services in your industry, but a few negative outdated negative reviews can be causing unspeakable damage to your reputation and business at large.

We’ll Take Care of Your Online Reputation So You Can Focus on Your Business!

Google reviews continue to be incredibly decisive for potential customers. When you team up with us, we’ll take care of your reviews by managing and monitoring your Google My Business account. 

Our Review Generation Process

Our review-gathering process is straightforward and can easily accommodate to your busy schedule. Take a look at the steps you can expect below:

Grow Beyond with the Help of ORM from AGI Marketing!

We understand the importance of a high-quality online reputation and how it can skyrocket business. Contact us today to find out more about how we can help improve your company’s online potential.

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Born and raised in Senegal, West Africa, my love for diverse cultures and adventure led me to the U.S. 16 years ago. From kickstarting my college journey at Harrisburg Community College in Pennsylvania to earning my Bachelor’s in Communication Studies with a minor in Public Relations and a Master’s in Marketing Intelligence at Towson University in Maryland, it’s been a fun ride!

Now, picture this: an avid chatterbox with an outgoing personality – that’s me! AGI turned out to be the perfect match, where I blend my creativity with strategic expertise, crafting campaigns that contribute to the success of diverse industries. It’s not just about elevating one business; it’s about orchestrating success across various fields.

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After growing up in the Finger Lakes region of upstate NY (Garbage Plate region) and being an artsy athlete at school, I went to college for Graphic Design and to play lacrosse. After graduating from RIT I’ve moved everywhere – Oklahoma, Texas, Cali, Nevada, and back home to New York. I’ve always loved exploring new places, but the Finger Lakes is where I want to settle down – there is truly no place like it. 

Working in digital marketing gives you that new place mindset – it’s always changing, and I’ve loved this job because of that. I love celebrating the wins with employees and client success.

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I spent half of my childhood growing up in Nashville and the second half in Chicago. Right out of high school, I joined the Army where I learned a lot about growth. I got out of the Army in 1997 and started my own company that became AGI Marketing. We began as a graphics and vehicle wrap company, but as I saw the world start to shift to digital and the need to be online, we transformed into a digital agency. 

We have grown considerably since that shift. I am obsessed with growth – for my staff, family, the company, and myself, and we love being able to help businesses grow. Outside of the office, I have five children, three grandchildren, and a wonderful wife. I am very involved in my Christian church and enjoy traveling!

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